Shipping policy

Shipping Policy

At NuTech Solutions, we are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.
Orders are processed Monday through Friday, excluding public holidays.
During peak periods, processing may take slightly longer.

Shipping Times

Estimated delivery times are:

South Africa: 2–7 business days
International: 7–21 business days (depending on destination and customs processing)

Delivery estimates are not guaranteed and may vary due to factors beyond our control.

Shipping Costs

Shipping costs are calculated during checkout based on your delivery address and the size and weight of your order.

Free shipping promotions, where applicable, will be clearly indicated at checkout.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking information.

Delays

Occasionally, deliveries may be delayed due to weather conditions, courier issues, customs inspections, or other unforeseen circumstances. We appreciate your patience in these situations.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information. NuTech Solutions cannot be held responsible for delays or additional costs resulting from incorrect addresses.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.